Housemanager, Lda, with headquarters at Rua Cecília Meireles, nº 17 - Atelier, 1500 - 154 Lisbon is the owner of the domain www.housemanagerhm.com, where its WEBSITE is hosted.
 
Housemanager, Inc. IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND SITE USERS, THEREFORE, IT HAS PREPARED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.
THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE ADVISE YOU TO READ IT TO UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.
 
Our privacy policy is in accordance with applicable Portuguese legislation, namely Law No. 58/2019, of August 8, on the Protection of Personal Data, other applicable national laws and under the European General Data Protection Regulation, 2016/679, of April 27 (“GDPR”). Data protection legislation is subject to review, so we recommend that you regularly consult our privacy statement. For information purposes only, you can consult the website www.cnpd.pt. This website complies with national and EU legislation. The Portuguese courts will have exclusive jurisdiction over any dispute arising from the use of this website.
 
1. WHAT IS THIS POLICY ABOUT?
1.1. This Privacy Policy explains how we collect and process personal data that is necessary for the provision of services that are available through the WEBSITE.
1.2. Examples of these services can contact us.
1.3. The objective is to ensure that these services are provided expeditiously and without disruption, describing the practices adopted for this purpose.
 
2. WHAT IS PERSONAL DATA?
2.1. Personal data is all information relating to a person and which identifies them, or makes them identifiable, regardless of the nature and support of the information, including the sound and image of the person.
2.2. Examples of personal data we collect are first name, last name, email address.
2.3. By identifiable, we mean a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of his or her physical, physiological, mental, economic, cultural or social identity.
 
3. HOW WILL WE USE YOUR PERSONAL DATA?
3.1. Housemanager, Inc. will use the personal data you provide to us for the following purposes:
(a) To review and respond to your messages, customer support and information requests;
(d) For WEBSITE management operations;
(e) To keep a record of your contact details;
(g) For fraud prevention and information systems security;
(h) For the adaptation, improvement and modification of the services, in particular by identifying usage trends, or to determine the effectiveness of promotional campaigns.
3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of Housemanager, Lda. and are carried out in accordance with applicable legislation and best practices.
3.3. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which they were initially collected.
 
4. WHAT ARE THE BASIS FOR PROCESSING THE PERSONAL DATA WE COLLECT?
4.1. The personal data that Housemanager, Inc. processes has specific grounds, depending on the purposes for which it is intended.
4.2. In the following table you can see which foundations are in accordance with the purposes identified above:






























 
5. HOW DO WE COLLECT YOUR PERSONAL DATA?
5.1. We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication it makes with your equipment and email messages you send to us.
5.2. Your personal data is collected through your equipment as follows:
(a) Through your contact request;
(b) Through your browser;
(c) Through cookies;
(d) IP address.
5.3. Housemanager, Inc. is committed to processing your data in accordance with the law and in a legitimate manner.
5.4. Housemanager, Inc. will not sell, rent, or share your personal data with third parties, except in cases clearly identified in this Privacy Policy (see Item 9 to understand how).
5.5. Housemanager, Inc. services are not directed at minors, and no personal data of minors is intentionally processed.
 
6. WHAT ARE COOKIES?
6.1. Cookies are small information files that help identify your browser and can store information, for example, User settings and preferences.
6.2. Housemanager, Inc. will store cookies on your device to personalize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and to monitor system security.
6.3. With the exception of cookies specifically required for website performance, the storage of other cookies will always depend on the User's acceptance and consent, and this consent may be withdrawn at any time using specific browser tools.
6.4. To learn more about the cookies we use, please consult our Cookie Policy.
 
7. HOW DO WE PROTECT YOUR PERSONAL DATA?
7.1. Your personal data is kept secure through the adoption of various technical and organizational security measures that ensure that only Employees who are required to access personal data have access to it, in accordance with rules created for this purpose.
7.2. To protect your personal data, we only use data center providers that offer us adequate and documented security measures, that is, guarantees that your personal data is stored on servers that are kept in controlled environments with limited access.
7.3. Personal data is kept on secure servers.
7.4. While we take the care and precautions we deem appropriate to protect the personal data you provide to us and we collect, you should be aware that no security system is impenetrable.
 
8. HOW YOU CAN EXERCISE YOUR RIGHTS:
8.1. Before we explain how you can exercise your rights, it's worth knowing what they are. Therefore, the legislation gives you the right to ask us to exercise the following rights:
(a) Access: the right to obtain confirmation as to whether or not personal data concerning you are being processed and, where applicable, the right to access your personal data;
(b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;
(c) Erasure: the right to obtain the erasure of your personal data when one of the grounds listed in the legislation applies;
(d) Limitation of processing: the right to obtain limitation of processing if one of the situations listed in the legislation applies;
(e) Objection: the right to object at any time to the processing of personal data concerning you;
(f) Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.
8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt)
8.3. In order to exercise the rights indicated above, you must contact Housemanager, Lda. via the following email address housemanager.hm@gmail.com
8.4. If you ask us to delete some or all of your personal data, some of the services requested may not be provided to you and Housemanager Ltda. will only keep the personal data necessary to comply with the legal obligations to which it is bound.
 
9. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
9.1. Housemanager, Inc. may use third parties to provide certain services, in terms of maintenance, technical support, marketing, billing or payment management, and these third parties may have access to some of the personal data, in particular, the data necessary for the contracted purposes.
9.2. Housemanager, Inc. ensures that the entities that have access to the data are credible and offer high protection guarantees, never transmitting data beyond what is necessary to provide the contracted service. However, Housemanager, Lda. remains responsible for the personal data provided.
9.3. Housemanager, Inc. may also transmit data to third parties within the scope of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered by a court order to that effect.

 

10. THIRD PARTY SITES.

10.1. The WEBSITE may contain links to other websites which may collect and process your personal data, and this processing is the sole responsibility of the owners of these websites, with Housemanager, Lda. having no responsibility for their policies and/or practices.

 

11. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.

11.1. If data transfers may occur to third countries outside the European Union, Housemanager, Lda. will comply with legal regulations, particularly with regard to the adequacy of the destination country in relation to the protection of personal data and the requirements applicable to such transfers. No personal data will be transferred to jurisdictions that do not offer security and protection guarantees.

 

12. MINORS.

12.1. The WEBSITE is not directed to minors under the age of 16, so we request that these minors do not provide us with personal data through the WEBSITE, application, social networks and social media or emails.

 

13. SENSITIVE PERSONAL DATA.

13.1. Housemanager, Inc. requests that you do not send us or disclose any sensitive personal data, i.e., information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to a natural person's sex life or sexual orientation.

13.2. If you still send us or make these categories of personal data known to us, they will be deleted immediately.

 

14. CHANGES TO THE PRIVACY POLICY.

14.1. Housemanager, Inc. reserves the right to readjust or change this Privacy Policy at any time, and such changes will be published.

 

15. OUR CONTACT DETAILS.

15.1. If you have any questions or concerns regarding this Privacy Policy, please contact us in writing at housemanager.hm@gmail.com